Reduction of Defects at Company Xyz, with the Utilization of Six Sigma Methodologies Title: Reduction of Defects at Company Xyz, with the Utilization of Six Sigma Methodologies Graduate Degree/ Major: Ms Technology Management

The objective of this paper is to demonstrate the use of Six Sigma Methodologies in order to reduce the level of defects at company XYZ. Moreover, the purpose of the study was to review the current film coating operation at XYZ in order to determine the sources of the high number of defects in the final product. Six Sigma DMAIC methodologies were used to find the root cause of the high number of defects that would enable implementation of corrective action. These actions then would result in the reduction of the number of customer complaints. The data collection process and methods are described with the common Six Sigma Methodologies: Define, Measure, Analyze, Improve and Control.